Your Cabana Experts
We are onsite. We know Cabana. We are Cabana.
NPA specialises in a diverse range of real estate services. From beachside and beachfront off-the-plan sales to the resale of established apartments from our exclusive projects, we excel in connecting clients with their ideal homes.
Our expertise extends to building management and residential leasing, ensuring individuals find the perfect place to call home. As well as commercial leasing, where we facilitate strategic partnerships for business success.
How can we help?
Security
For your safety, please ensure that all doors are closed properly when you enter the building. Do not prop open fire escape doors as this lets anybody enter the building, and gives them access to all levels.
Pool Area
A reminder that pets are not allowed in the pool area.
Emergencies Process
In the event of an emergency please see below contacts:
- Fire – Call 000
- Security – Emergency 000
- Intruders, resident breaking rules, loud music, incidents of theft, regarding noise – Ozi Security – 1300 075 098
NB: If issue is relating to a resident apartment the cost will be on charged to the resident. - If kids are in the pool area, call 131 444 (Police Link)
- Intruders, resident breaking rules, loud music, incidents of theft, regarding noise – Ozi Security – 1300 075 098
- Lift breaking down – Schindler 13 18 74
- Urgent building electrical & plumbing issues – Oceanside Services 07 5520 7100
$185 inc GST 1st half hour, $185 inc GST. per hour thereafter - Lockout – Terri Locksmiths 07 5520 7100
Initial call out fee during business hours $175, rates increase after hours. Locksmith knows the lockbox code to gain access to the building. If you require new keys, please order through SPL Locksmiths via the intranet, Under restricted keys request process. - Other – NPA 07 5677 0511
Building and Maintenance Request Process
- Request Complete the building request in Mybos – Log into your app and click maintenance request
- Review Your request is reviewed by the building management team and approval is sought by the building committee.
- Approve You will be notified of the outcome, and if the request is approved, it will be scheduled with the building caretaker, with status changes by caretaker updating your case
Restricted Keys Request Process
Restricted keys can be ordered through SPL via the below process at a cost of $28 each
- Complete the SPL form (see link here), by indicating your unit number, adding your details, your billing details and your contact number. Keys can be sent to an address or picked up from Bundall show room, please specify which you prefer (please note sending will come with a cost).
- Once the form is completed, please upload and lodge a building request (NPA need to sign the form or keys will not be ordered).
- We will then check the authority ownership and sign sending to SPL
- SPL will then make contact with regards to payment to you directly.
Restricted Fobs & Garage Request Process
Restricted fobs and garage remotes can be ordered through Action Data and Communication via the below process
- Complete the form (CLICK HERE).
- Once the form is completed, please email directly to Action data
- They will then arrange a call out to copy fobs that you have
Moving Request Process
Building Incident Report Process
- Incident– Incident occurs
- Communicate – Complete incident report in Mybos – Log into your app and click maintenance request
- Review Your incident is reviewed by the building management team and communicated to the committee.
- Notification You will be notified of the outcome.
FAQs
All residents are reminded to park in their own allocated park/s. We note that some cars have remained in non-allocated parks, and if this persists we will arrange for the cars to be towed at the owner’s expense.
Rubbish Removal
Each resident is responsible for the removal of all rubbish associated with their move-in including; packing boxes, bubble wrap, paper wrap, furniture and appliance boxes etc. Please remove your rubbish and DO NOT throw it in the communal bin. There will be a cost charged to any residents who dispose of moving materials in the communal bin.
1800 468 586 (1800 Got Junk)
No call out charge for quote, can remove the same day if you are happy with the quote. Prices are based on volume.
Gold Coast Rubbish Removal 0404 909 242
Prices would be between $200 – $300 depending on amount of rubbish.
Man & A Ute 0405 697 793
Prices start from $180 per ute load.
Open between Xmas & New Year.
